Privacy Statement

We have created this privacy statement in order to demonstrate our commitment to your privacy. We use the information we collect from you, to help process your orders. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

  • When you place an order, we need to know your name, e-mail address, shipping address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. Your credit card information stays on the secure server and is never released to us.
  • We may also use your e-mail address, to occasionally notify you about additions to our product line and special offers we think you'll find valuable. If you would rather not receive this information, please contact us via e-mail.
  • We use your Internet Provider's address to help diagnose problems with our server and to administer our Web site. IP addresses are logged to track a user's session. This gives us information on which areas of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means that a user session will be tracked, but the user will be anonymous.

How do you protect my customer information?
     Our shopping cart utilizes Moneris Secure Socket Layer (SSL) technology to securely transmit your credit card data from your PC to the payment server.

Will you ever disclose the information you collect to outside parties?
     We will never sell, trade or rent your personal information to others.

In Summary
     We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Okanagan Touch Wood possible online and to enhance your overall shopping experience. We will never sell, trade or rent your personal information to others.

Your Consent
     By using our web site, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.