Your order will be shipped with UPS, the US Postal Service, or Canada Post whenever possible. Normally we ship all orders in eight days or less, from Oroville WA for our US customers and from Penticton B.C. for our Canadian customers. However, if for some reason we are unable to ship within eight business days we will notify you promptly via e-mail. We will also notify you, via e-mail, when and with whom your order has been shipped.

The cost of shipping and handling is added to the cost of you order as you proceed through the check-out. There are no customs duty or any other extra charges on orders shipped to destinations in North America.

Return Policy
When you become a customer of The Metal Studio, we offer you a 30-day Money Back Guarantee. If for any reason you are not satisfied with your purchase, send it back to us and we will issue you a refund of the purchase price, less applicable shipping costs and a $10 restocking charge. Any returned merchandise must arrive in its original undamaged condition, and you will be required to pre-pay all shipping costs in order to return the item to us.

Please e-mail us and let us know if you wish to return your purchase. Be sure to include your name and the order number from the packing slip included with your order.