Your order will be shipped via UPS, the US Postal Service, or Canada Post. We ship the orders withinin seven days or less, from Oroville WA for our US customers and from Penticton B.C. for our Canadian customers. We are going to e-mail you the tracking number when your order has been shipped.
The cost of shipping is added to the cost of you order as you proceed through the check-out. There are no customs duty or any other extra charges on orders shipped to destinations in North America.
When you become a customer of The Metal Studio, we offer you a 30-day Money Back Guarantee. If for any reason you are not satisfied with your purchase, e-mail us and let us know you are going to return your purchase. Be sure to include your name and the order number. Then send it back to us and we will issue you a refund of the purchase price, less applicable shipping cost and a $15 restocking charge. Any returned merchandise must arrive in its original undamaged condition, and you will be required to pre-pay all shipping costs in order to return the item to us.